Outward Bound South Africa – Online Shop
Who We Are
Our shop website address is:
https://shop.outwardbound.co.za
This online store is operated by Outward Bound South Africa for the purpose of processing course-related merchandise orders.
What Information We Collect
When you place an order through our shop, we may collect:
• Name and surname
• Email address
• Contact number
• Billing details
• Course or school affiliation
• Product selection (size, quantity, etc.)
We collect only the information necessary to process and fulfil your order.
Payment Processing
All online payments are processed securely via
PayFast.
We do not store or have access to your credit card or banking details.
Payment providers may process your information in accordance with their own privacy policies.
How We Use Your Information
Your personal information is used solely for:
• Processing and fulfilling merchandise orders
• Communicating with you regarding your order
• Record-keeping and accounting purposes
• Compliance with applicable laws
We do not sell, rent, or share your personal information for marketing purposes.
Cookies
Our website uses cookies to:
• Enable shopping cart functionality
• Process secure checkout
• Improve website performance
Cookies are small text files stored on your device and do not contain sensitive personal information.
You may disable cookies in your browser settings; however, this may affect checkout functionality.
Order and Account Information
If you create an account on our website, we store the personal information provided in your profile.
You may request to update or delete your account information at any time, subject to legal and accounting requirements.
Data Retention
We retain order information only for as long as necessary to:
• Fulfil your order
• Meet accounting and tax obligations
• Resolve disputes
Certain information may be retained as required by South African law.
Your Rights (POPIA)
In accordance with the
Protection of Personal Information Act (POPIA), you have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information (where legally permissible)
• Object to the processing of your personal information
To exercise any of these rights, please contact:
Data Security
We take reasonable technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure.
Embedded Content
Our shop may include embedded content such as payment gateways or external service integrations. These services may process data in accordance with their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Information
Outward Bound South Africa
Email: info@outwardbound.co.za